Privacy Policy

Grand Hospice Privacy Policy

This policy outlines how medical information about you may be used and shared, and your rights to access this information. Please review it with care.

Compliance with HIPAA:
Grand Hospice adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996, ensuring stringent confidentiality of your personal health information (PHI), covering medical, dental, and all forms of data. HIPAA grants you rights to control the use of your health information, imposing penalties for PHI misuse.

Your PHI:
PHI includes identifiable demographic details and information concerning your past, present, or future physical or mental health or care services. This Privacy Policy details our practices for using or disclosing your PHI for treatment, payment, healthcare operations, and other legally permitted or required purposes, alongside your rights regarding PHI.

Use and Disclosure of PHI:
Your PHI can be utilized or shared by Grand Hospice's staff or others involved in your care for various purposes, including treatment, payment, and healthcare operations. 

-Treatment: Your PHI aids in coordinating or managing your care, including information sharing with third-party physicians for diagnosis or treatment.
-Healthcare Operations: PHI supports Grand Hospice's business activities like quality assessments and employee reviews.

We may also use PHI to contact you for appointment reminders through calls or mail.

Disclosure Without Authorization:
Certain situations do not require your authorization to disclose PHI, including public health issues, legal proceedings, law enforcement activities, and other specific conditions mandated by law.

Your Rights:
You have rights to access, request restrictions, and amend your PHI. You can request confidential communications and obtain a copy of this notice in paper, even if you initially agreed to receive it electronically. You also have the right to file a complaint if you believe your privacy rights have been violated.

Changes to This Policy:
Grand Hospice reserves the right to modify this Privacy Policy. We will inform you of any changes, and you retain the right to object or withdraw as outlined in this notice.

Complaints:
If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of Health and Human Services. Contact our privacy officer at our office for filing complaints. Grand Hospice prohibits retaliation for filing a complaint.